‘‘At Yapı Kredi, Turkey’s digital bank, we keep investing more and more every year in our digital channels and particularly in mobile. In line with the changing legal regulation requirements, we have managed to digitize processes by utilizing innovative mobile technologies. We achieved this by using the CCR’s EasyConnect Video platform. By implementing the EasyConnect video communication, we can now focus on sales instead of opening new branches, reducing our operational costs, and aim for maximum customer satisfaction with an excellent customer experience.’’
Yakup Doğan
Yapı Kredi
Vice General Manager
"CCR is an innovative and committed partner. They are always available
to support us online, and during critical phases, they are also promptly
on site. This flexible approach has been extremely effective. They share our
vision of digitization and join us in our efforts in that direction"
Anthony Dyson
Medgate
CIO